Returns & Exchanges
Collina Strada accepts returns on unworn, unwashed, and unaltered items within 14 days of delivery. Please note that all sale items and custom pieces are final sale and cannot be returned or exchanged.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags and security seals remain intact and attached.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our studio inspects and approves your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing